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| DAY & TIME PLAYING PREFERENCES |
What days of the week do you commonly play?
Monday
Tuesday
Wednesday
Thursday
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(select as many as needed)
Friday
Saturday
Sunday |
What times of the day do you commonly play during the week?
5-7am
7-9am
9am-12pm
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12-3pm
3-5pm
5-10pm |
What times of the day do you play during the weekend?
7-9am
9am-12pm
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12-3pm
3-5pm
5-8pm |
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COURT SURFACE PREFERENCES |
| What surface do you prefer during the winter? |
| What surface do you prefer during the summer?
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| Why do you prefer the surface you do?
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| Would you like to see some of our clay courts converted to hard courts?
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| If the club were going to make surface changes to our existing surfaces, which surface do you prefer:
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| COURT AVAILABILITY |
| What percent of the time are you able to reserve a court on the day and time you are looking for if you book online before 8am, three days in advance?
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| What percent of the time are you able to reserve a court on the day and time you are looking for if you call right at 8am, three days in advance?
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| What percent of the time are you able to reserve a court on the day and time you are looking for if you call the day before or day of your booking?
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COURT CLEANLINESS & CONDITIONS |
| Please this rating system: 1=Ideal, 2=Good, 3=Average, 4=Fair, 5=Poor |
| How would you rate the cleanliness of the indoor hard court surface?
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| How would you rate the cleanliness of the upkeep of garbage, water coolers towels, cups of the courts?
Comments:
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| How would you rate the condition of the clay court surface?
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PLAYING PREFERENCES |
| Do you or have you played in our In-House Leagues?
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If yes, is there anything you would like to see improved/changed? |
| Do you or have you played in our Permanent Leagues?
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If yes, is there anything you would like to see improved/changed?
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| Do you or have you played on a Travel Team?
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If yes, is there anything you would like to see improved/changed?
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| Do you or have you participated in a travel team drill?
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If yes, is there anything you would like to see improved/changed?
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| Do you or have you taken private lessons with one of our tennis professionals?
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If yes, is there anything you would like to see improved/changed?
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| Have you participated in one of our Club Socials?
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If yes, is there anything you would like to see improved/changed?
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| Do you or have you participated in an Adult group tennis lesson?
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If yes, is there anything you would like to see improved/changed?
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JUNIOR PROGRAM |
| Do you have children between the ages of 5 and 18?
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| If yes, list the ages seperated by commas:
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| Do any of your children participate in any of our Junior Programs?
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| If yes, using this rating system, 1=Great, 2=Good, 3=Average, 4=Fair, 5=Poor, how would you rate our Junior Program overall
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| What improvements or changes would you like to see occur in our Junior Program?
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ABILITY TO FIND A GAME |
| Using this rating system, 1=Very Difficult, 2=Somewhat Difficult, 3=Average, 2=Somewhat Easy, 1=Easy, how would you rate your ability to find a player to play against?
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TENNIS DEPARTMENT STAFF |
| Using this rating system, 1=Great, 2=Good, 3=Average, 4=Fair, 5=Poor, how would you rate the level of customer service by our Tennis Professionals?
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| What improvements do you think the Tennis Pros can make to better service you?
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OVERALL RECOMMENDATIONS |
If you could change or add 3 things that would improve our Tennis Department, what would you recommend?
1.
2.
3.
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